How does the Fault Detection & Diagnostics (FDD) work?
Imagine your heat pump system as a health monitor or checkup for your home. You may wear a smartwatch or fitness tracker that monitors your vital signs, such as your heart rate and pulse. If there are any irregularities, it triggers an alert so you can take prompt, preventative action-for example, slowing your pace, to prevent a potential health issue. Similarly, FDD gives you peace of mind knowing that your heat pump system continuously monitors its operations and performance. If it detects potential issues like a drop in efficiency or a minor component malfunction, it will get detected and notify our technicians. They can then assess the situation remotely, diagnose the problem, and take necessary steps to resolve the issue before it disrupts your comfort or escalates into a major, costly repair. Diagnostic data can also serve to schedule maintenance and let the technician know where to focus their attention and have the parts onhand - much like a medical checkup and tests can prevent serious health conditions.